Keith Marshall
Senior Courier at FedEx Express
Raleigh-Durham-Chapel Hill Area United States
Summary
👤
Senior🎓
Top SchoolKeith Marshall is a telecommunications and IT professional with 20 years of hands-on experience in VOIP, network operations, and mission-critical software upgrades, now working as a Senior Courier in the Raleigh-Durham area. He has a proven 100% success record delivering timed software releases and hardware cutovers across carrier and enterprise networks, and has served as an SME providing Tier 2 support, training, and ISO-compliant documentation. His background spans NOC engineering, cloud operations, and premises technician roles with major customers like Verizon, AT&T, and Blue Cross Blue Shield, reflecting both deep technical troubleshooting and customer-focused communication. Keith pairs legacy switching and UNIX expertise with modern networking certifications (CCNA/CCENT, CompTIA Network+), and has repeatedly led cross-functional cutovers that avoided service disruption—an unusual blend of field, lab, and documentation discipline.
20 years of coding experience
9 years of employment as a software developer
Network Technologies Certification Program, Cisco Network Academy - CCENT/CCNA, Network Technologies Certification Program, Cisco Network Academy - CCENT/CCNA at Central Carolina Community CollegeComptia Network+, IT, Comptia Network+, IT at Durham Technical Community CollegeBachelor of Science, Computer Information Systems, Bachelor of Science, Computer Information Systems at North Carolina Wesleyan UniversityGeneral College, Pre-Pharmacy Studies, General College, Pre-Pharmacy Studies at University of North Carolina at Chapel Hill
English, French, Spanish
Github Skills (7)
cygwin10
libgit29
git-addons9
version-control9
git-repository8
git6
subversion3
Programming languages (1)
Github contributions (5)
mirror/mingw-org-wsl
Apr 2011 - Nov 2017
Contributions:256 commits in 6 years 7 months
bocke/pexports
Sep 2009 - Sep 2015
Contributions:15 commits in 6 years
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