Keld Lundgaard is a senior machine learning leader with 13 years of experience building personalization, search, and GenAI systems at Salesforce, now serving as Senior Director in Cambridge, MA. He has led end-to-end ML products for Commerce Cloud—from prototyping recommenders and cold-start algorithms to scaling LLM, CV, and semantic search solutions in production. Known for bridging research and engineering, he architects AI innovation processes and fosters partnerships across research teams and executive stakeholders. A former Stanford postdoc with a PhD in Physics, he brings rigorous computational modeling and statistical foundations to practical ML problems. His work blends deep learning, reinforcement learning, and active learning with strong experimentation and online/offline optimization practices. Outside product delivery, he’s been recognized with Salesforce’s President’s Award and co-chaired the RecSys2022 industry track, reflecting influence in both industry and academic communities.
13 years of coding experience
7 years of employment as a software developer
Exchange student, Applied Physics, Exchange student, Applied Physics at California Institute of Technology
Bachelor, Physics and Nanotechnology, Bachelor, Physics and Nanotechnology at Danmarks Tekniske Universitet
Visiting scholar, Computational physics, Visiting scholar, Computational physics at Stanford University
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