Summary
Kelli Zylstra is a seasoned Program Manager with 10 years of experience driving product improvements and developer-focused features at Microsoft, currently shaping Power Automate. She blends a hands-on web development background with UX design, analytics and agile delivery to simplify workflows, reduce support volume, and increase engagement—skills honed building CMS modules, running A/B tests, and redesigning high-visibility sites like Microsoft’s LEAP program. Her earlier career in nursing and customer-facing insurance roles gives her a rare empathy-driven approach to user research and documentation that consistently reduces friction for end users. Based in Austin, she excels at translating stakeholder needs into measurable product outcomes and has presented work to senior leadership while guiding cross-functional teams from concept to launch.
10 years of coding experience
2 years of employment as a software developer
General Studies, General Studies at University of Washington
Web Development Immersive, Web Development Immersive at General Assembly
Bachelor of Science (BS), Registered Nursing/Registered Nurse, Bachelor of Science (BS), Registered Nursing/Registered Nurse at Carroll College