Summary
Ken Azadzoi is a platform-focused incident manager with a decade of IT experience and a strong recent track record supporting cloud and IoT platforms at Schneider Electric. He combines hands-on troubleshooting across Azure, GCP, Dynatrace, Logzio and ServiceNow with CI/CD and automation experience from roles at Excellus and UKG, enabling rapid incident resolution and smoother deployments. Comfortable collaborating across global teams, Ken has improved knowledge bases and runbooks that reduce repeat incidents and accelerate onboarding. His background in full‑stack training and prior teaching roles gives him a rare blend of technical depth and clear communication, useful for translating complex outages into actionable fixes. Based in Massachusetts, he’s focused on leveraging cloud infrastructure to boost operational resilience and customer satisfaction.
9 years of coding experience
9 years of employment as a software developer
Cloud DevOps Engineer, Information Technology, Cloud DevOps Engineer, Information Technology at Per Scholas
Bachelor of Arts (BA), ENGLISH LANGUAGE AND LITERATURE/LETTERS, Bachelor of Arts (BA), ENGLISH LANGUAGE AND LITERATURE/LETTERS at Salem State University
English