Vice President, Quality Assurance And Process Improvement at Charter Communications
Charlotte, North Carolina, United States
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Summary
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Ken Rambo is a seasoned technology and business leader with nine years of recent experience and a long career directing large P&L portfolios across healthcare, telecommunications, and IT services. As Vice President of Quality Assurance and Process Improvement at Charter, he leads IT business transformation and ITSM streamlining for a company serving over 26 million customers. He combines deep technical roots in network, BSS, VoIP and broadband with hands-on product strategy experience managing portfolios up to $350–500M, and has led teams of hundreds to deliver complex, customer-focused solutions. Ken pairs an MBA and a master’s in talent and organizational development with a computer science and mathematics background, enabling him to blend data-driven decision making, people development, and operational rigor. Known for merging merging businesses into integrated capabilities, he excels at turning technical complexity into measurable business outcomes.
9 years of coding experience
17 years of employment as a software developer
Master of Business Administration (MBA), Business Administration and Management, General, Master of Business Administration (MBA), Business Administration and Management, General at Queens University of Charlotte
Bachelor of Science - BS, computer science, Bachelor of Science - BS, computer science at Southern Methodist University
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Ken Rambo - Vice President, Quality Assurance And Process Improvement at Charter Communications