Summary
Ken Richards is a Senior IT Analyst with 12+ years of hands-on experience administering Windows and Windows Server environments while driving storage, virtualization, networking, and hybrid cloud projects for large facilities. At Caterpillar he serves as site IT lead and business analyst, bridging construction and engineering projects with practical IT solutions while leading migrations to hybrid cloud storage and supporting assembly control and RFID systems. He also designs and deploys corporate audio-visual systems and produces internal industrial video, a rare blend of infrastructure and media production skills that improves communications across sites. Known for Level 4 support to thousands of users, Ken combines deep diagnostic ability with clear communication for non-technical stakeholders and a steady record of process improvements and higher customer satisfaction. Based in Cary, NC, his mechanical engineering background informs a pragmatic, systems-oriented approach to IT and cross-functional collaboration.
12 years of coding experience
4 years of employment as a software developer
Mechanical Engineering, Mechanical Engineering at Western Michigan University
BS, Mechanical Engineering, BS, Mechanical Engineering at University of Central Florida
English