Ken Tiet
Technology Specialist at TELUS Business
Surrey, British Columbia, Canada
Summary
👤
Senior🎓
Top SchoolKen Tiet is a results-driven Technology Specialist with a decade of hands-on IT and full-stack development experience, currently supporting TELUS Business after leadership roles in enterprise support and automation. He pairs strong Tier 1/2 support and network troubleshooting skills (Cisco, Meraki, VPNs, VoIP) with practical software chops—building Node/Vue/React apps, Docker deployments, and Python/PowerShell automation that cut manual workloads by up to 70%. Comfortable across Intune, Azure Entra ID, Exchange/AD, and virtualization, Ken translates complex technical incidents into clear, actionable guidance while training and onboarding teams to scale support consistently. His background spans finance, higher education, and utility sectors, giving him a pragmatic, customer-focused approach to reliability and process improvement. Notably, he combines polished client-facing presentation with a track record of scripting and web work that bridges support and development.
10 years of coding experience
Bachelor's degree, Finance and Banking, Bachelor's degree, Finance and Banking at Hoa Sen UniversityBritish Columbia Institute of Technology (BCIT)ESL, ESL at Thompson Rivers UniversityDiploma, Computer Studies and Information Systems, Diploma, Computer Studies and Information Systems at Douglas College
Vietnamese, Chinese, English, Chinese
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (4)
javascript9
open-source9
edtech6
css1
Programming languages (2)
Github contributions (5)
kentiet/free-to-play-games
Jan 2021 - Aug 2021
Contributions:16 commits, 13 pushes, 4 branches in 6 months
kentiet/my-portfolio
Jan 2021 - Mar 2022
Contributions:30 pushes, 2 branches in 1 year 2 months
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