Summary
Ken Woo is an application portfolio manager and seasoned IT leader with 11 years of experience orchestrating software delivery, production support, and systems engineering across financial and emergency services. He has a strong track record of improving team productivity and release quality—driving measurable gains like reduced defects, faster delivery cycles, and higher customer satisfaction through process transformation and validation strategies. Comfortable leading distributed teams and vendor partnerships, Ken translates business needs into technical designs and reliable operational practices that keep critical services running. His background spans frontend development, automation and performance testing, and CI/CD integration, giving him hands-on credibility with engineering teams. Based in Richmond, BC, he combines strategic product alignment with pragmatic risk and service management, often acting as the escalation point for complex incidents. Beyond metrics, Ken’s work reflects an emphasis on streamlining cross-functional collaboration to turn challenging legacy environments into predictable, customer-focused delivery engines.
11 years of coding experience
11 years of employment as a software developer
Computer Science, Software Engineering Specialist Program, Computer Science, Software Engineering Specialist Program at Simon Fraser University