Summary
Kenji Shimizu is a seasoned software engineer and services executive with 11 years in engineering roles and a long career leading professional and technical services for SaaS, hardware, and software companies. He specializes in building scalable delivery practices, driving customer success through outcome-focused engagement, and managing services P&L with metrics-driven discipline. Kenji blends technical credibility (radio engineering background) with an MBA and ITIL expert certification to translate best practices into operational processes that improve quality, satisfaction, and margins. Known for developing mission-critical technical operations—from call centers to parts logistics—he partners closely with sales to turn pre-sales opportunities into sustainable services revenue. Though active on GitHub as a software engineer, his distinguishing strength is bridging hands-on engineering with strategic service delivery to scale businesses in diverse, fast-paced environments.
11 years of coding experience
Master, Business Administration, Master, Business Administration at Bond University
Radio Engineering, Radio Engineering at Takuma National College of Technology
Japanese, English