Kensuke Kajita
Head Of Experience Design Division at Japan Digital Design, Inc.
Chiyoda, Japan
Summary
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Senior🎓
Top SchoolKensuke Kajita is a Head of Experience Design with nine years shaping UX and CX across major Japanese enterprises and global digital products, currently leading the Experience Design Division at Japan Digital Design. He combines hands-on UX design, service design and design-system leadership with strategic program building—having established group-wide UX standards at Rakuten and launched MUFG’s first CX-design organization. Comfortable moving between product-level wireframes and enterprise governance, he drives measurable outcomes via NPS-centered improvement cycles, stage-gate CX processes, and UX education programs. His background in advertising and marketing communications informs a user-centered, business-impact approach that has repeatedly turned research and prototypes into operationalized practices. Notably, he has experience coordinating cross-organizational collaboration while maintaining divisional leadership, enabling scalable CX capability across parent and subsidiary organizations.
9 years of coding experience
2 years of employment as a software developer
Bachelor's Degree, Advertising and Marketing Communications, 4.8, Bachelor's Degree, Advertising and Marketing Communications, 4.8 at Webster University
English, JapaneseGithub contributions (2)
kozima/competitive-programming
May 2020 - Dec 2022
Contributions:41 pushes, 1 branch in 2 years 7 months
SoftwareFoundationGroupAtKyotoU/VeriCUDA
Oct 2016 - Dec 2016
Contributions:29 commits, 3 pushes in 1 month
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