Summary
Kensuke Nagae is a Senior Support Engineer at GitHub with 17 years of hands-on software and technical support experience and over two decades in the IT industry. He has built and operated a wide range of web applications—from social bookmarking and photo sharing to e-learning and payments—using Perl, Ruby/Rails, Go, Python, JavaScript and Linux-based stacks. As a former VP of Engineering who grew an organization from 25 to 54 engineers, he combines deep technical craftsmanship with proven hiring and management skills. At GitHub he focuses on Enterprise product support for Japanese customers, regularly collaborating across regions and roles to resolve complex operational issues. Comfortable coding, operating, and communicating in English and Japanese (TOEIC L&R 935), he pairs customer empathy with a systems-level view of reliability and integrations. Based in Kanazawa, he brings a pragmatic balance of product-facing support and long-term engineering leadership often informed by his early work on large-scale CGM and e-learning platforms.
17 years of coding experience
22 years of employment as a software developer
not graduated, Physics, not graduated, Physics at Kyoto Sangyo University
Japanese, English