Kent Robertson
Customer Success Manager at Vercel
Burlington, North Carolina, United States
Summary
🤩
Rockstar🎓
Top SchoolKent Robertson is a Customer Success Manager with 11 years of experience guiding enterprise and newsroom customers through technical transformations, currently advising teams at Vercel after leading success efforts at Gatsby. He combines a strong QA and technical background—including .NET, Azure, SQL Server, and media systems like ENPS—with hands-on project leadership across the U.S. and Brazil to bridge product, engineering, and customer needs. Known for challenging assumptions and instituting repeatable QA processes, he has a track record of preventing low-quality releases and standardizing test practices. A natural team leader and trainer, Kent has run demos and onboarded hundreds of users, mentored colleagues for faster ramp-up, and speaks Portuguese—reflecting his interest in how sports and culture shape identity and community.
11 years of coding experience
8 years of employment as a software developer
Master’s Degree, Sports Industry Management, Master’s Degree, Sports Industry Management at Georgetown University School of Continuing StudiesBA, Electronic Communication Sequence, Portuguese Minor, BA, Electronic Communication Sequence, Portuguese Minor at The University of North Carolina at Chapel Hill
English, Portuguese
Github Skills (147)
autocomplete10
compiler10
gatsby10
static-site-generator10
fastest10
gatsbyjs10
pdf10
graphql10
frontend10
react10
javascript9
front-end-development9
flexbox9
angular9
testing9
Programming languages (10)
Github contributions (5)
benrobertsonio/gatsby
Apr 2019 - Jun 2021
Build blazing fast, modern apps and websites with React
Contributions:18 pushes, 10 branches in 2 years 1 month
gatsbyreactblazing-fastblazing
benrobertsonio/gatsby-theme-brain
Apr 2020 - Aug 2022
Contributions:6 PRs, 7 pushes, 6 branches in 2 years 4 months
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