Kerri Drozd
Global Lead Principal - Interactive Strategy
Philadelphia, Pennsylvania, United States
Summary
👤
Senior🎓
Top SchoolKerri Drozd is a strategic customer experience and digital transformation leader with 11 years of consulting and practice-building experience, now serving as Global Lead Principal for Interactive Strategy at Tata Consultancy Services. She has built and scaled CX capabilities at global firms like KPMG and Hero Digital, architecting multi-million dollar transformations that align strategy, systems and stories to drive profitable growth. Known as a creator, mentor and perpetual student, she blends human-centered insights, emerging tech and rigorous business case development to turn vision into measurable value. Kerri also contributes to her local arts ecosystem through board and strategic planning work at Levitt SteelStacks, reflecting a rare mix of enterprise rigor and community-minded creativity. Her background launching enterprise CEM platforms and co-founding analyst-recognized CX methods signals both practical delivery chops and thought leadership.
11 years of coding experience
12 years of employment as a software developer
Bachelor of Arts, Bachelor of Arts at University of PittsburghPleasant Valley
Github Skills (2)
react2
nextjs2
Programming languages (1)
Github contributions (5)
Keri7/lw-photos
Mar 2017 - Mar 2017
Contributions:9 pushes, 1 branch in 1 day
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