Summary
Kevin Ford is a Technical Support Engineer with 11 years of experience specializing in API management design and engineering, focused on Apigee Edge on Google Cloud. Based in the San Francisco Bay Area, he combines deep platform knowledge with hands-on customer engineering to help organizations design, deploy, and operationalize APIs. He brings a pragmatic approach to troubleshooting and performance tuning, translating complex integration issues into actionable solutions. Kevin's background in Information Systems from Marist College grounds his work in both technical best practices and user-centered support. He excels at bridging product teams and customers, often surfacing subtle configuration or governance gaps that improve long-term API reliability. Quietly, he leverages field experience to influence product feedback loops and drive incremental product improvements.
11 years of coding experience
BS, Information Systems, BS, Information Systems at Marist College
french (can get by), English