Kevin Hsu
General Manager Inflight Culture & Engagement at Delta Air Lines
Atlanta, Georgia, United States
Summary
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Senior🎓
Top SchoolKevin Hsu is a seasoned people and operations leader with eight years of focused experience in commercial aviation, currently serving as General Manager of Inflight Culture & Engagement at Delta Air Lines. He has a track record of moving from frontline crewmember to strategic executive roles, shaping policy, driving employee engagement, and leading irregular operations and emergency response across large regions. Kevin blends hands-on operational leadership with corporate strategy—having led dual field and HQ roles at JetBlue where he mapped and operationalized policies that improved frontline performance and leader development. He is skilled at securing C-level buy-in for high-visibility programs and translating complex operational needs into scalable processes. Based in Atlanta, he leverages a background that spans customer-facing service, program design, and cross-functional change management to strengthen culture and performance. An early career in international marketing and medical interpretation hints at a broader curiosity and aptitude for cross-cultural communication that informs his people-centric approach.
8 years of coding experience
1 year of employment as a software developer
Bachelor of Arts - BA, Bachelor of Arts - BA at University of Massachusetts AmherstSaint Louis University, Madrid Campus
Spanish, Catalan, French, Portuguese, German, Dutch, EnglishGithub contributions (5)
oookevin53/Clever_Capsaicin
Feb 2018 - Apr 2018
Contributions:53 commits, 45 pushes, 1 branch in 2 months
oookevin53/fullstackopen-smartly
Mar 2020 - Jun 2020
Full stack open 2020 course: https://fullstackopen.com/en/
Contributions:2 PRs, 38 pushes, 2 branches in 3 months
reactexpressjsfull-stackjavascriptexpress
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