Kevin Kim is a Technical Support Analyst based in New York with 13 years of professional experience and over three years focused on troubleshooting and resolving complex issues for OneTrust’s privacy and security management platform. Transitioning from a biology background and an early pursuit of medicine, he brings uncommon domain empathy and disciplined problem-solving to technical support and cross-team collaboration. Proficient in Java, C/C++, and SQL with working knowledge of HTML, CSS, and JavaScript, he pairs hands-on coding curiosity with strong customer communication to guide clients and remediate outages. Known for proactively learning and adapting, Kevin leverages his healthcare-adjacent experience to understand regulated, security-sensitive customer needs.
13 years of coding experience
Bachelor of Arts - BA, Biology, General, Bachelor of Arts - BA, Biology, General at State University of New York at New Paltz
Contributions:30 PRs, 2 pushes, 2 branches in 2 years
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