Summary
Kevin Kwan is an Enterprise Support Lead at AWS with 10 years of hands-on experience managing complex cloud and network environments for large enterprises. He progressed through technical account management roles to lead enterprise support, bringing deep expertise in incident mitigation, vulnerability prioritization, and large-scale device orchestration. Previously at AT&T and IBM he designed and deployed global networking solutions, led cross-border support teams, and delivered cost-saving automation and remediation efforts across thousands of devices. Known for rapid, pragmatic problem solving—once rolling out a global F5 fix in three days—he pairs technical breadth with operational rigor and audit-ready documentation. Based in Louisville, Colorado, he blends infrastructure engineering, security-focused decision making, and continuous learning to keep mission-critical systems resilient.
10 years of coding experience
14 years of employment as a software developer
Computer Information Systems, CIS/Biology, Computer Information Systems, CIS/Biology at Northern Arizona University