Kevin Liu

Director, Customer Operations

New York, New York, United States
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Summary

🤩
Rockstar
🎓
Top School
Kevin Liu is a seasoned operations and customer success leader with over a decade of experience scaling high-growth SaaS organizations through process optimization, technology automation, and data-driven strategy. Currently Director of Customer Operations at ClickUp, he has a track record of designing operating models, aligning executives on vision, and driving cross-functional change to improve efficiency and client satisfaction. Kevin excels at marrying PEOPLE, PROCESS and TECHNOLOGY—implementing tools like Salesforce, Gainsight, and Power BI to enable automation and measurable performance gains at global scale. He’s led large transformations across consulting and client service groups, often creating new roles and governance to sustain growth and adoption. Notably, his background in analytics and early career consulting gives him a practical bias for measurable outcomes and continuous improvement.
code10 years of coding experience
job17 years of employment as a software developer
bookBachelor of Arts - BA Chemistry, Bachelor of Arts - BA Chemistry at University of Pennsylvania
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Github Skills (3)

crypto10
solana10
token-list10

Programming languages (6)

TypeScriptJavaScriptGoHTMLJupyter NotebookPython

Github contributions (5)

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kevinyliu/testgit

Apr 2016 - Jan 2017

Contributions:23 pushes, 1 branch in 9 months
kevinyliu/token-list

Jan 2022 - May 2022

The community maintained Solana token registry
Contributions:7 pushes in 4 months
tokensolanaanchorsolana-token
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