Summary
Kevin Macdonald is a Senior Information Developer at IBM with more than 25 years of experience translating complex technology into clear, actionable documentation for enterprise AI and cloud services. He authors DITA and Markdown content and API references for core Watson services—including OpenScale, Assistant, NLU, and containerized developer libraries—while building single-sourcing authoring models and tooling to scale documentation. Beyond tech, he brings nearly 15 years of museum curatorial experience, managing and interpreting 18th- and 19th-century maritime collections as a volunteer curator, a background that informs his strength in narrative, preservation, and audience-focused communication. Kevin’s blend of deep technical documentation skills, content architecture experience, and museum-trained research instincts makes him adept at turning intricate, risk-sensitive systems into usable guidance that drives business value.
9 years of coding experience
4 years of employment as a software developer
Bachelor of Arts, English, Bachelor of Arts, English at Framingham State University
Marian High School
Master of Arts, Writing, Master of Arts, Writing at Northeastern University
Master of Arts, Museum studies, Master of Arts, Museum studies at Harvard Extension School