Summary
Kevin Mcneil is an IT operations and data manager with 11 years of technology experience and 8+ years focused as a Salesforce Business Analyst delivering medium-scale, multimillion-dollar telecommunications and healthcare initiatives. He combines hands-on Salesforce administration—Service and Sales Cloud—with process improvement, reporting, and integrations that improved forecast accuracy by 40% and cut manual entry by 80% at Teladoc Health. Kevin has a pragmatic security and risk mindset honed at Fidelity, where he reduced vulnerabilities through policy and automation, and earlier roles gave him deep desktop and field support experience across large user bases. A skilled facilitator and coach, he formalizes change request workflows, removes blockers for cross-functional teams, and boosts adoption through tailored training and documentation. Comfortable with Agile and Waterfall approaches, he pairs commercial acumen in pricing and business case development with technical fluency in data mitigation and access controls. Based in Fort Worth, Texas, he thrives at the intersection of operations, compliance, and customer-facing CRM delivery.
11 years of coding experience
2 years of employment as a software developer
Associate of Arts (AA) Computer Science, Associate of Arts (AA) Computer Science at Tarrant County College