Summary
Kevin Muncie is a web developer and Robert Morris University software engineering graduate with 14 years of hands-on IT experience spanning mainframe operations, desktop support, help desk triage, and device deployment. He has a proven track record at Washington Health System as both a mainframe operator ensuring reliable financial processing and as a personal computer analyst managing hardware, inventory, vendor relations, and frontline technical support. Comfortable across legacy enterprise systems and day-to-day end-user troubleshooting, he excels at translating operational needs into reliable, repeatable processes that reduce downtime. Known for being the first point of contact in critical moments, he brings a pragmatic, service-oriented approach and a knack for coordinating cross-team responses during after-hours incidents.
14 years of coding experience
Bachelor of Science - BS, Software Engineering, 3.04 GPA, Bachelor of Science - BS, Software Engineering, 3.04 GPA at Robert Morris University
Diploma, Diploma at Trinity High School