Kevin O'Brien is a Technical Writer with nine years' experience building documentation portals and knowledge bases that help developers, analysts and managers adopt and extend complex products. Currently embedded with Backbase's Digital Sales teams, he introduced docs-as-code workflows and streamlined cross-team release documentation while working remotely with international colleagues. His background includes hands-on web development and full-stack training, which gives him the technical fluency to translate APIs, deployment procedures and platform architecture into usable developer-facing content. Kevin has a track record of creating Knowledge Bases that reduce support load and a knack for adapting documentation processes to agile teams — a skill he proved at Nokia and early-stage products alike. Based in Cardiff, he combines a philosopher’s clarity of thought with practical engineering experience to make complex systems easier to understand and adopt.
9 years of coding experience
1 year of employment as a software developer
Bachelor's degree, Philosophy, 2:1, Bachelor's degree, Philosophy, 2:1 at University of Southampton
Contributions:26 pushes, 1 branch in 1 year 6 months
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