Kevin Thorne
Senior Software Engineer at Enhancesoft
Alexandria, Louisiana, United States
Summary
🤩
Rockstar🎓
Top SchoolKevin Thorne is a Senior Software Engineer with a decade of practical experience building and refining web applications, currently driving engineering work at Enhancesoft. He combines full-stack chops with a strong emphasis on stability and security, evidenced by his open-source contributions to the widely used osTicket project where he fixed authentication, logging, and usability issues across front-end and back-end code. Kevin brings an eye for detail from a graphic design background, which shows in UX-focused fixes like mobile zoom improvements and pixel-level corrections. Comfortable both authoring backend patches and cleaning/refactoring legacy code, he’s pragmatic about compatibility and maintainability. Based in Alexandria, Louisiana, he’s a passionate open-source advocate who quietly improves production systems rather than seeking the spotlight.
11 years of coding experience
7 years of employment as a software developer
Fine Arts/Graphic Design, Fine Arts/Graphic Design at Northwestern State University
Github Skills (17)
ldap10
security10
php10
web-development10
javascript9
user-interface9
ui-design9
graphical-user-interface9
plugin-development9
css9
html9
web-security8
regular-expression8
database-design7
mysql6
Programming languages (4)
Github contributions (5)
osTicket/osTicket
Aug 2015 - Nov 2022
The osTicket open source ticketing system official project repository, for versions 1.8 and later
Role in this project:
Full-stack Developer
Full-stack DeveloperContributions:48 releases, 46 reviews, 873 commits in 7 years 4 months
Contributions summary:Kevin contributed to the osTicket open-source ticketing system by addressing various issues and implementing improvements. Their work included fixing a pixel location for an Estonian flag, removing user-scalable=no to enable mobile zooming, and optimizing the code by removing unnecessary parameters, suggesting a focus on frontend and usability. They also implemented several patches for code upgrades and performed code refactoring and cleaning across both the front-end and backend of the system.
osticket
osTicket/osTicket-plugins
Sep 2019 - Nov 2022
Core plugins for osTicket (v1.8+)
Role in this project:Back-end Developer
Back-end DeveloperContributions:2 reviews, 32 commits, 46 PRs in 3 years 2 months
Contributions summary:Kevin primarily contributed to the osTicket-plugins repository by addressing various issues related to LDAP authentication and audit log functionality. Their work involved resolving conflicts, implementing password validation improvements, and enhancing the use of the X-Forwarded-For header. They also fixed bugs related to data type issues and security vulnerabilities, demonstrating a focus on stability, security, and compatibility within the osTicket plugin ecosystem.
osticket
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