Summary
Khaled Zaky is a senior technology and product leader with 11 years of experience building cloud, authentication, and AI platforms across finance and hyperscale cloud. Currently leading Agentic AI platform engineering at RBC Borealis, he helps RBC teams design and run agent-driven services that transform financial workflows. His background spans hands-on software and systems roles through senior product leadership at AWS Identity, RBC, TD, and Rogers, giving him deep expertise in cloud platforms, authentication standards, and secure DevOps. Khaled is also an educator and industry speaker, teaching product management and UX while serving in standards bodies like the FIDO Alliance to advance passwordless authentication. He combines a developer’s efficiency (once migrating Fortran to C++ for an 80% runtime improvement) with product instincts honed at AWS and enterprise banking, making him adept at moving complex technical initiatives from vision to adoption. Based in Toronto, he bridges technical rigor, standards work, and practical product delivery to drive secure, scalable platform outcomes.
11 years of coding experience
15 years of employment as a software developer
Bachelor of Engineering Software Engineering and Co-op, Bachelor of Engineering Software Engineering and Co-op at McMaster University
UX Design, UX Design at BrainStation
Enterprise Product Management Course, Enterprise Product Management Course at Ted Rogers MBA at Toronto Metropolitan University
English, Arabic