Khyati Mahajan is a Sr. Applied Research Scientist at ServiceNow with a PhD in Computer Science and a decade of experience advancing NLP and GenAI for conversational systems. Her research blends computational linguistics with social and cognitive science, having led studies on hate speech, emotional contagion, and multi-party dialogue using models from ELMo/BERT to RNNs and hierarchical regression analysis. She has hands-on experience building mock social platforms and dialogue augmentation pipelines to enable controlled experiments and production-ready improvements in dialogue systems. A stickler for reproducibility and clear documentation, she also taught visual analytics to graduate students and has a track record of translating complex social behavior analyses into actionable models and visualizations. Based in California, she brings both rigorous academic grounding (3.98 GPA in graduate studies) and practical engineering experience across internships and research roles to tackle real-world GenAI challenges.
9 years of coding experience
6 years of employment as a software developer
Doctor of Philosophy - PhD, Computer Science, 3.98 / 4, Doctor of Philosophy - PhD, Computer Science, 3.98 / 4 at University of North Carolina at Charlotte
Bachelor of Technology (B.Tech.), Honors in Information and Communication Technology, with minor in Computational Science, 3.13 / 4, Bachelor of Technology (B.Tech.), Honors in Information and Communication Technology, with minor in Computational Science, 3.13 / 4 at Dhirubhai Ambani Institute of Information and Communication Technology
Contributions:17 commits, 4 PRs, 9 pushes in 12 days
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Khyati Mahajan - Sr Applied Research Scientist at ServiceNow