Kieran Johnstone
Support Analyst at Nucleus Financial
United Kingdom
Summary
👤
Senior🎓
Top SchoolKieran Johnstone is a seasoned IT support analyst with eight years’ experience across financial services and large enterprise environments, currently providing first- and second-line support at Nucleus Financial. He combines hands-on troubleshooting of hardware, Microsoft 365, Exchange, Bravura Sonata and telephony systems with Jira administration and Dynamics 365 assistance, while building user-focused technical documentation in Confluence. Known for staying calm under pressure, he has supported two acquisitions and led procurement/repair logistics and end-to-end user provisioning for joiners, movers and leavers. Kieran also mentors new team members through shadow sessions and video guides and routinely seeks process improvements to streamline BAU operations. Notably, he pairs practical technical skills with a willingness to learn new tools quickly, making him reliable for tight-deadline projects that bridge technical and non-technical stakeholders.
8 years of coding experience
Johnstone High School, Renfrewshire
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (9)
installer8
arch8
luks7
archlinux7
iso7
manjaro7
hugo-theme6
linux6
hugo5
Programming languages (2)
Github contributions (5)
kstr0git/komi
Jul 2022 - Jan 2023
Contributions:15 commits, 14 pushes in 5 months
kstr0git/startpage
Jul 2020 - Jul 2022
Contributions:31 commits, 2 PRs, 36 pushes in 1 year 11 months
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