Kim Nylander
Principal Technical Writer at Grafana Labs
Durham, North Carolina, United States
Summary
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Rockstar🎓
Top SchoolKim Nylander is a Principal Technical Writer with over 15 years of experience turning complex SaaS, cloud, and developer tooling into clear, audience-appropriate documentation. Currently at Grafana Labs, she maintains docs-as-code content for open-source observability projects like Pyroscope and Tempo and drives Cloud Profiles and Cloud Traces documentation for Grafana Cloud. She combines deep information-architecture skills with close engineering collaboration to ensure docs ship with product features and to reduce customer support friction. Her background spans enterprise and open-source environments (Red Hat, CloudBees, SAS) and includes hands-on web, CMS, and single-sourcing tool experience that informs practical doc platforms and processes. A strong user advocate, she also brings an unusual mix of scholarly research and creative writing interests—everything from archaeology to horses—that helps her produce engaging, well-researched content beyond standard technical fare.
3 years of coding experience
13 years of employment as a software developer
AA Liberal Arts (Publishing focus), AA Liberal Arts (Publishing focus) at Roane State Community CollegeBachelor of Arts (B.A.) Writing, Bachelor of Arts (B.A.) Writing at University of Tennessee, Knoxville
French
Github Skills (68)
dashboard10
slack-bot10
python10
distributed-tracing10
grafana10
grafana-plugin10
opentelemetry-collector10
prometheus-exporter10
performance-testing10
ruby10
perf10
profiling10
opentelemetry10
elasticsearch10
influxdb10
Programming languages (8)
Github contributions (5)
knylander-grafana/tempo-doc-work
Mar 2023 - Oct 2023
Grafana Tempo is a high volume, minimal dependency distributed tracing backend.
Contributions:175 pushes, 43 branches in 7 months
knylander-grafana/pyroscope-doc-work
Dec 2023 - Feb 2025
Continuous Profiling Platform. Debug performance issues down to a single line of code
Contributions:167 pushes, 50 branches in 1 year 2 months
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