Commercial Servicing And Onboarding Executive at KeyBank Commercial
Cleveland, Ohio, United States
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Summary
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Senior
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Top School
Kim Snipes is a seasoned financial services and insurance technology executive with over 25 years of CIO and operations leadership driving large-scale modernization and digital transformation across retail, commercial, and institutional banking. As EVP for KeyBank Commercial she architects end-to-end commercial client experiences and leads the bank’s commercial AI strategy, delivering a 33% improvement in operating efficiency within her first year after forming a new operating unit. Her career includes CIO roles at USAA, Capital One, and Bank of America where she led organizations of thousands and managed multi-hundred-million-dollar portfolios to modernize lending, core banking, and digital channels. Known for blending business, technology, and risk-aware operations, she excels at delivering fast, compliant innovation—such as launching a digital-only affinity bank in under six months. A collaborative leader and talent developer, Kim builds high-performing teams that sustain measurable revenue and satisfaction gains across regulated environments. Based in Cleveland, she pairs an MBA and a BA in Computer Business with deep practical experience turning complex enterprise needs into pragmatic, automated solutions.
11 years of coding experience
8 years of employment as a software developer
MBA, Business Administration and Management, General, MBA, Business Administration and Management, General at University of North Carolina at Charlotte - Belk College of Business
BA, Computer Business, BA, Computer Business at Furman University
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Kim Snipes - Commercial Servicing And Onboarding Executive at KeyBank Commercial