Summary
Kirt Holder is a seasoned IT management leader with over 20 years of experience driving service delivery, program and project management, and process engineering across data centers, network operations, and call centers. He led ITIL-based process deployments as a senior program manager at CSC and managed large-scale operations at MCI, bringing deep expertise in ISO 9000/ISO 20000, Six Sigma, ITIL, and HIPAA compliance. A PMP and ISO 9000 Lead Auditor, he excels at transforming outsourced IT environments and improving operational quality through measurable process improvements. Now retired and based in Roswell, GA, he combines practical operations know-how with a strong track record in training, proposal development, and service delivery optimization—skills often applied behind the scenes to align technical teams with business goals.
10 years of coding experience
8 years of employment as a software developer