Summary
Kolli Vasu is a Desktop Engineer based in Vijayawada with a decade-long engagement in IT roles and recent hands-on experience delivering SLA-driven desktop support, incident management, and network/hardware troubleshooting. Over the past few years he has held consecutive desktop engineer roles at Microcare, Teamcomputers, and TimesPro, honing Windows OS expertise and end-user support workflows across LAN/WAN environments. Known as an immediate joiner, he combines practical field experience with service-desk discipline to resolve escalations quickly and minimize downtime. Though early in formal degree completion at Andhra University, he brings a steady, practice-oriented approach that emphasizes measurable SLAs and reliable ticket closure. Colleagues would note his consistency in front-line support and an ability to translate technical fixes into clear user guidance.
10 years of coding experience
1 year of employment as a software developer
Bachelor's degree, desktop supporter, Bachelor's degree, desktop supporter at Andhra University
Bachelor's degree, Bachelor's degree at Z. P. High school