Summary
Konstantin Tsukanov is a technology executive and operator with over a decade of experience leading complex IT, product and professional services programs across enterprise and startup environments. As Co-Founder & COO of Tool Impact and founder/managing director of Pillzar, he blends hands-on product development and manufacturing oversight with PMP- and Agile-certified delivery of cloud migrations, contact-center solutions, and SaaS integrations. Previously he sustained a 100% customer retention rate at Genesys by managing large-scale on-prem-to-cloud migrations, escalations, and cross-functional programs that tied product roadmaps to operational KPIs. His technical fluency spans cloud architectures (AWS, Azure), containers and Kubernetes, CRM/ERP integrations, and CI/CD-enabled QA practices—skills grounded in early career embedded and QA engineering roles. Known for building repeatable PMO processes and NPS-driven customer success workflows, he often operates at the intersection of strategy, delivery, and quality. Based in Martinez, CA, he pairs engineering depth with entrepreneurial grit to turn regulated hardware and software concepts into deployable, revenue-driving solutions.
10 years of coding experience
26 years of employment as a software developer
Bachelors in Finance International Finance, Bachelors in Finance International Finance at Saint Petersburg State University of Finance and Economics
MASTER’S DEGREE IN ELECTRONIC ENGINEERING TECHNOLOGY Automated Control Systems, MASTER’S DEGREE IN ELECTRONIC ENGINEERING TECHNOLOGY Automated Control Systems at Alexander Popov Naval Radio-Electronic Academy, Saint Petersburg, Russia
Russian, English