Director Of Software Engineering at AI powered contact center solution
Larnaca, Cyprus
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Summary
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Senior
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Top School
Konstantin Tumalevich is a Director of Software Engineering with over 15 years of experience delivering complex, data-driven SaaS and VoIP solutions. He led and scaled an 80-person engineering and QA organization to build an AI-powered contact center platform that integrates with multiple CRMs and emphasizes performance, security, and reliability. Comfortable both as a hands-on engineer and a strategic leader, he has deep experience in Ruby/Rails, VoIP, and SaaS architecture from a decade of freelance consulting prior to his current role. He champions agile practices, CI/CD, and cross-functional collaboration to align technical roadmaps with business outcomes. Based in Larnaca, Cyprus, he combines pragmatic delivery focus with an educator’s background, bringing clarity to complex technical and organizational challenges. Across roles he’s known for driving measurable operational improvements while fostering a culture of continuous innovation.
15 years of coding experience
11 years of employment as a software developer
Master of Arts (M.A.), programming, teaching, Master of Arts (M.A.), programming, teaching at Ural State Pedagogical University
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