Summary
Kristal Armstrong is a PMO specialist and people manager with eight years of cross-industry experience delivering metric-driven program and project outcomes in technically complex environments. She consistently marries meticulous organizational skills with empathetic leadership to restructure feedback loops, overhaul program documentation, and drive SOP and vendor work-instruction development. At Microsoft and TerraPower she led web and skilling initiatives—managing budgets, vendor relationships, and accessibility/security-aligned site work—while introducing data-driven KPI/OKR reporting and roster management transitions. Comfortable translating quantitative insights into audience-appropriate recommendations, she has a track record of improving throughput through process redesign and metric-led vendor oversight. A pragmatic network builder, Kristal thrives presenting complex ideas to executives, vendors, and engineering teams and enjoys mentoring colleagues to expand their technical skills. Her background in psychology, philosophy, and web development underpins a rare blend of human-centered decision making and hands-on technical fluency.
8 years of coding experience
5 years of employment as a software developer
Web Development, Web Development at Seattle Central College
Bachelor of Science (B.S.) Psychology and Philosophy, Bachelor of Science (B.S.) Psychology and Philosophy at Eastern Michigan University