Kristina Ushakova is an account manager with nearly a decade of iGaming experience, skilled at turning technical product capabilities into commercial growth across international markets. She combines a deep understanding of client goals with hands-on operational experience—onboarding partners, coordinating game integrations, and troubleshooting cross-functional issues with product, tech, compliance and payments teams. Known for reliability and cultural fluency, she builds trust-based relationships that frequently translate into improved KPIs and sustained partner retention. Her background spans customer support, KYC/Responsible Gaming, and operations coordination, giving her a rare end-to-end view of the player lifecycle and platform mechanics. Based in Malta, she leverages multilingual communication (English, Italian, Russian) to manage regional complexities and accelerate launches. Colleagues rely on her proactive, detail-oriented approach to spot process gaps and implement practical improvements that scale.
9 years of coding experience
3 years of employment as a software developer
Rasmus mundus , International Relations and Affairs, Rasmus mundus , International Relations and Affairs at Alma Mater Studiorum – Università di Bologna
Specialist degree, International Relations and Affairs, Specialist degree, International Relations and Affairs at Russian University of Humanities
Contributions:19 reviews, 72 commits, 29 PRs in 1 month
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Kristina Ushakova - Account Manager at The Mill Adventure