Senior Engineering Manager, Customer Interaction Suite at Tata Communications
Milan, Lombardy, Italy
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Summary
👤
Senior
🎓
Top School
Kristiyan Petrov is a senior engineering manager based in Milan with a decade of experience leading cross-functional teams to build scalable customer interaction platforms and SDKs. He combines hands-on architectural design and first-pass analyses with people leadership, aligning product roadmaps, KPIs and quality practices across AI/ML, DevOps, backend, frontend and UX. At Tata Communications he scaled a 10+ person organization, reduced maintenance costs and improved post-deployment availability while preserving team wellbeing; previously he led Android SDK delivery and B2B integrations at Kaleyra/Bandyer. Known for unifying client demands into pragmatic product scope, he also bridges sales, support and hiring to keep engineering outcomes customer-focused. His background in mobile-first engineering and experience automating workflows hint at a pragmatic builder who still codes and prototypes when needed.
10 years of coding experience
6 years of employment as a software developer
High School Computer Science, High School Computer Science at Giulio Cesare FACCIO - Industrial Technical Institute
Tremough Campus, University of Cornwall
Atc - Maynooth
Bachelor's Degree Computer Science, Bachelor's Degree Computer Science at Università degli Studi di Torino
Contributions:35 releases, 40 commits, 276 pushes in 3 years 11 months
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Kristiyan Petrov - Senior Engineering Manager, Customer Interaction Suite at Tata Communications