Krzysztof Stępniak
Senior Technical Support Engineer at Sandvine
Lower Silesian Voivodeship, Poland
Summary
👤
Senior🎓
Top SchoolKrzysztof Stępniak is a Senior Technical Support Engineer with over a decade of customer-facing IT experience and eight years focused on network appliance support and DPI systems. He combines hands-on troubleshooting of complex network and virtual environments with mentoring, training creation, and process improvement—authoring dozens of knowledge-base articles and producing hardware "How to" videos. A consistent top performer, he drives cross-team collaboration with R&D and vendors, contributes to support playbooks, and helps design tools like VM validators to streamline deployments. Fluent in multiple Central European languages and experienced across global customer bases, he brings both technical depth and a knack for translating product changes into practical support workflows.
8 years of coding experience
11 years of employment as a software developer
Master’s Degree Czech philology, Master’s Degree Czech philology at University of WroclawCzech philology, Czech philology at Charles University
English, Chinese
Github Skills (38)
lightbox10
infinite-scroll9
scroll9
django-admin9
revert9
outlook8
persist8
layout8
microsoft-graph8
plugin8
synchronize8
responsive8
onenote8
admin7
javascript7
Programming languages (6)
Github contributions (5)
kfsz/ppprojekt-jpdict
Nov 2017 - Apr 2018
Contributions:2 PRs, 18 pushes, 4 branches in 5 months
kfsz/natural-gallery-js
Apr 2022 - Jul 2022
A lazy load, infinite scroll and natural layout list gallery
Contributions:20 pushes, 3 branches in 2 months
scrolllayoutlazy-loadcarouselnatural
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