Kwabena Bawuah
Staff Support Engineer (Sentry CodeCov)
Herndon, Virginia, United States
Summary
👤
Senior🎓
Top SchoolKwabena Bawuah is a Staff Support Engineer at Sentry with 10 years of experience bridging enterprise support, product, and engineering to resolve high-stakes incidents and improve product reliability. He designs escalation and engagement models for sales-led accounts, mentors global support teams, and has driven tooling and workflow changes that cut debugging time dramatically. As founder of Lightleap (QuickApply Pro) he applies AI and emerging tech to build scalable automation products used by thousands of job seekers, blending startup grit with enterprise operational rigor. His background in electrical and computer engineering (MS, UMass Amherst; BE, Carleton) and early hands-on work in power systems and web development give him an uncommon mix of systems-level discipline and customer-focused troubleshooting. He’s known for turning ambiguous, business-critical problems into clear ownership and roadmap improvements, and for enabling self-serve support models through documentation and AI-native playbooks.
10 years of coding experience
2 years of employment as a software developer
Bachelor of Engineering - BE, Electrical and Electronics Engineering, Bachelor of Engineering - BE, Electrical and Electronics Engineering at Carleton UniversityMaster of Science - MS, Electrical and Computer Engineering, Master of Science - MS, Electrical and Computer Engineering at University of Massachusetts AmherstElectrical and Electronics Engineering, Electrical and Electronics Engineering at Columbia International College
English, twi, Yoruba, French
Github Skills (185)
python10
windows10
asp-net-core10
asp-net10
entity-framework10
fsharp10
linux10
dotnet10
entity10
cross-platform10
entity-framework-core10
collections10
csharp10
documentation10
orm10
Programming languages (14)
Github contributions (5)
kaypee90/imcsv
Nov 2020 - Dec 2023
Easily generate in-memory CSV files for testing
Contributions:7 PRs, 6 pushes, 6 branches in 3 years 1 month
kaypee90/awesome-open-standards
Jan 2024 - Mar 2025
List of popular and awesome open standards
Contributions:1 review, 33 PRs, 38 pushes in 1 year 2 months
standards
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