Summary
Kyle Damas is a Senior Principal Site Reliability Engineer based in Austin with a track record of turning high-stakes operational challenges into measurable business outcomes across cloud and hybrid environments. He has driven multi-million dollar cloud migrations, cost optimizations, and 24/7 escalation programs at AWS and Cerner, including leading a last-minute 200TB migration that yielded $1.1M/year in service revenue and delivering over $6M in annual customer savings. Known for building follow-the-sun teams and mentoring global engineers, he improved NPS by up to 50% and cut incident rates dramatically through automation and process redesign. Kyle blends deep hands-on systems experience (AIX/Linux/Windows, DevSecOps, FSx/OpenSearch) with strategic client leadership, regularly translating complex technical requirements into executable roadmaps. He’s as comfortable designing cost observability tools and preventing production outages as he is negotiating multi-year pricing and support agreements, making him a rare operator who bridges engineering, finance, and customer success.
4 years of coding experience
14 years of employment as a software developer
Bachelor of Science, Management Information Systems, Bachelor of Science, Management Information Systems at Kansas State University