Summary
Kyle Hendricks is a Senior Business Analyst with 17 years of experience specializing in web content management, stakeholder-driven requirements gathering, and product strategy for healthcare and consulting clients. Currently at City of Hope, he manages multiple high-profile sites including CancerCenter.com, translating complex business needs into clear technical specifications and coordinating development work in Agile environments. He brings deep hands-on experience with Sitecore and Umbraco CMS platforms and serves as the first line of support for content and service requests, tracking resolutions end-to-end. Previously he led client account management, resource allocation, and talent acquisition at ICMC, blending program management with capacity planning and recruiting for technical and consulting teams. Known for bridging business and technical teams, Kyle combines operational rigor with a practical focus on marketing growth and process improvement. Based in Fort Myers, he pairs enterprise delivery experience with an uncommon background spanning recruitment, staffing strategy, and digital product execution.
17 years of coding experience
18 years of employment as a software developer
University of North Texas