Summary
Kyle Hendry is an Account Manager II with nine years of professional experience and a technical foundation in software development, currently pursuing a BS in Computer Science while working at Paylocity. He blends client-facing expertise—troubleshooting payroll and HR systems and advocating for customer needs—with hands-on development training from an AAS in Software Development and an AS in Computer Software Engineering. Known for clear communication and process-oriented thinking, he creates user-focused solutions and SOPs that improve team efficiency and client satisfaction. His background includes retail leadership and training roles where he managed operations, inventory, and compliance, demonstrating an ability to translate technical concepts for nontechnical stakeholders. Based in Nampa, Idaho, Kyle is building toward a career that merges customer success with practical software engineering, aiming to ship intuitive, impactful products. A detail not obvious from titles alone: he pairs frontline support experience with tutoring and formal CS education, giving him both pedagogical patience and product empathy.
9 years of coding experience
3 years of employment as a software developer
Bachelor of Technology - BTech, Computer Science, Bachelor of Technology - BTech, Computer Science at Boise State University
Associate of Science - AS, Computer Software Engineering, Associate of Science - AS, Computer Software Engineering at College of Western Idaho