Kyle Mcpheron
Happiness Engineer, WordPress.com at Automattic
Greater Bilbao Metropolitan Area Spain
Summary
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Rockstar🎓
Top SchoolKyle Mcpheron is a bilingual (English/Spanish) Happiness Engineer at Automattic with eight years of experience helping WordPress.com customers worldwide. He combines strong communication and customer-service roots—from teaching and hospitality to call-center roles—with technical fluency to diagnose issues and guide users to effective solutions. Educated in business, Spanish/Iberian studies, and psychology at Texas Tech, he brings cross-cultural sensitivity and analytical problem-solving to support workflows and product feedback. His background as an environmental educator and language instructor sharpens his ability to explain complex concepts clearly to diverse audiences. Based in the Greater Bilbao area, he thrives in fast-paced, remote-first environments where empathy and organization matter as much as technical know-how. Colleagues rely on him for calm, structured troubleshooting and for turning customer insights into actionable improvements.
8 years of coding experience
2 years of employment as a software developer
Bachelor of Arts (B.A.), Business Administration, Spanish and Iberian Studies, Psychology, 3.3 / 4.0, Bachelor of Arts (B.A.), Business Administration, Spanish and Iberian Studies, Psychology, 3.3 / 4.0 at Texas Tech University
English, Spanish
Github Skills (29)
javascript10
wordpress-themes10
wordpress10
redux10
plugin10
php10
api10
wordpress-plugin10
nodejs10
traffic10
react10
ecommerce9
jetpack9
woocommerce9
security9
Programming languages (5)
Github contributions (5)
kylemcph/hello-world
Apr 2018 - Apr 2018
Contributions:2 PRs, 2 pushes, 3 branches in 1 day
javascriptholapalabras
Automattic/wp-calypso
May 2018 - Aug 2024
The JavaScript and API powered WordPress.com
Contributions:1 push, 1 branch, 65 comments in 6 years 4 months
apireactwordpressjavascriptes6
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