Kyle Richardson
Technical Customer Service Specialist at Amazon Web Services (AWS)
Seattle, Washington, United States
Summary
👤
Senior🎓
Top SchoolKyle Richardson is a Technical Customer Service Specialist and software developer with 11 years of experience combining Python back-end development with hands-on customer support at enterprise scale. Based in Seattle, he currently supports AWS enterprise customers on billing and account concerns while drawing on prior roles troubleshooting APIs, SaaS integrations, and e-commerce marketplace connections at ChannelAdvisor. He brings a pragmatic, test-driven approach to problem solving and is comfortable translating complex technical issues into clear guidance for diverse client audiences. His toolkit spans Django, Pyramid, API integration, JavaScript and C-family languages, and he has formal training in advanced Python development from Code Fellows. Notably, Kyle pairs technical depth with real-world operational experience—from large fulfillment environments to teaching C++—which informs his focus on reliable, customer-facing systems.
11 years of coding experience
4 years of employment as a software developer
Computer Science, Computer Science at University of PortlandAssociate of Science (A.S.), Computer Science, Associate of Science (A.S.), Computer Science at Green River Community CollegeCertificate, Advanced Software Development in Python, Certificate, Advanced Software Development in Python at Code Fellows
English
Github Skills (2)
linked-list4
python2
Github contributions (5)
KyleRichVA/learning-journal
Mar 2016 - Mar 2016
Contributions:8 PRs, 31 pushes, 7 branches in 10 days
KyleRichVA/KyleRichVA.github.io
Mar 2016 - Apr 2016
Contributions:6 PRs, 21 pushes, 5 branches in 1 month
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