Kyle Walker
Customer Success Manager II at Quest Software
Austin, Texas Metropolitan Area United States
Summary
🤩
Rockstar🎓
Top SchoolKyle Walker is a results-driven Customer Success Manager II with 8+ years in B2B SaaS and enterprise account leadership, known for managing portfolios north of $3M and driving up to 20% YoY revenue growth. He blends strategic account planning and cross-functional leadership with deep client empathy, regularly partnering with C-suite stakeholders to translate complex breach and cybersecurity needs into measurable business outcomes. At Experian he built scalable onboarding playbooks and led custom breach simulations, showing a knack for operationalizing high-stakes services under SLAs. Early roles in sales, operations, and brand ambassadorship give him a hands-on, growth-oriented approach to retention and expansion. Actively expanding his product management and AI strategy skills, he seeks roles where customer insight directly shapes roadmaps and feature priorities. Based in Austin, he pairs data-driven rigor with practical playbooks that scale client engagement and product impact.
8 years of coding experience
5 years of employment as a software developer
Bachelor of Business Administration - BBA International Business Spanish Entrepreneurship, Bachelor of Business Administration - BBA International Business Spanish Entrepreneurship at The University of AkronSpanish, Spanish at La Universidad del SalvadorArchbishop Moeller High School
English, Spanish
Github Skills (20)
lightning10
vscode-debugger10
vscode-extension10
salesforce-developers10
salesforcedx10
apex10
salesforce10
typescript9
vscode9
salesforce-api8
sfdx8
equivalent7
salesforce-lightning7
cli4
devops3
Programming languages (3)
Github contributions (5)
kylewalke/EVENTS-API-TEST-PUBLIC
Jul 2022 - Aug 2022
Contributions:13477 branches in 11 days
kylewalke/PubRepoEventsTest
Jun 2022 - Jun 2022
Contributions:1194 branches in 6 days
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