Summary
Kyler Wilson is a healthcare-focused account executive with 12 years of experience modernizing patient and digital engagement for health systems and enterprise customers. Based in Spanish Fork, Utah, he combines deep technical roots from earlier application development and sales engineering roles with proven leadership selling CX platforms and AI-driven self-service at NICE CXone. He has led teams from hands-on sales engineering to enterprise and BPO account leadership, consistently closing complex, technical deals for Fortune 500 customers. Kyler’s background in information systems and product management gives him a rare blend of technical fluency and commercial acumen that helps translate clinical and operational needs into measurable CX outcomes. Known for mentoring high-performing teams, he leverages CX AI and journey orchestration to prioritize automation and seamless agent handoffs that improve patient experience and reduce cost. Beyond sales, he brings practical developer experience from ArbiterSports, which informs his ability to evaluate integrations and champion pragmatic product roadmaps.
12 years of coding experience
16 years of employment as a software developer
The University of Utah
Bachelor of Science, Information Systems, Computer Science, Bachelor of Science, Information Systems, Computer Science at Brigham Young University