Summary
Kyreena Hay is a Senior Service Designer based in Auckland with 12 years of multidisciplinary experience spanning education, print and UI design, front-end development, UX and service design. She specialises in human-centred approaches for complex public and commercial services, currently shaping Aotearoa’s social housing solutions at Kāinga Ora. Kyreena combines rigorous qualitative and quantitative research with stakeholder education to translate lived experience into policy-informed, accessible services—work informed by roles across banking, health, and government. A seasoned facilitator and instructor, she also contributes to the design community through speaking and event coordination, and brings a creative edge from a parallel career as an exhibiting artist. Her knack for rapidly understanding diverse needs and mentoring others helps organisations move from insight to impactful, equitable delivery.
12 years of coding experience
8 years of employment as a software developer
Bachelor, Computer Graphic Design, Bachelor, Computer Graphic Design at University of Waikato
English, nzsl, te reo maori, Spanish, Afrikaans