Laim M
Senior ITAM Technical Consultant at MCKENZIE SOFTWARE
Glasgow, Scotland, United Kingdom
Summary
👤
Senior🎓
Top SchoolLaim M is a Senior ITAM Technical Consultant based in Glasgow with a decade of hands-on experience implementing and supporting Snow Software and ServiceNow platforms across global customers. He combines deep platform expertise with a customer-first approach, routinely acting as the technical point of contact for escalations and cross-border support teams. When standard tools fall short he builds practical solutions—PowerShell, C# and SQL procedures—to automate tasks, harden platforms, and reduce manual toil, with several utilities published on his projects site. He has led competence and training programs, managed SPE platform security and maintenance, and liaised directly with vendors to track and remediate product issues. Equally comfortable writing WPF tools or embedding PowerShell into inventory agents, he brings an engineer’s curiosity and a maker’s mindset to operational challenges.
10 years of coding experience
6 years of employment as a software developer
Largs AcademyHNC Software Development Computing, HNC Software Development Computing at West College ScotlandInformation Technology & Telecommunications Professional (SQA) Information Technology, Information Technology & Telecommunications Professional (SQA) Information Technology at QA Apprenticeships
Scottish Gaelic, scots, English
Stackoverflow
78reputation
2kreached
5answers
1question
Github Skills (165)
logos10
javascript-framework10
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branding10
iconic10
ssh10
javascript10
movie10
remote-access10
mremoteng10
html10
fonts10
connections10
mobile-first10
font-awesome10
Programming languages (14)
Github contributions (5)
goosetuv/Snow-Update-Checker
Nov 2020 - Jul 2022
Snow Update Checker, check the version of multiple platforms against the latest release at once.
Contributions:1 release, 2 PRs, 7 pushes in 1 year 8 months
checkerplatformssnowupdateupdate-checker
Laim/laim
Jul 2020 - Nov 2024
Contributions:36 pushes, 1 branch, 3 comments in 4 years 4 months
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