Lakshmi G
Lead - Customer Success at Bigin by Zoho CRM
Chennai, Tamil Nadu, India
Summary
👤
Senior🎓
Top SchoolLakshmi G is a seasoned Customer Success leader with 13 years of experience specializing in Zoho cloud applications, currently leading Customer Success for Bigin by Zoho CRM. She combines deep product knowledge across CRM, CRMPlus, Zoho Desk, Zoho One and Zoho Bigin with a knack for onboarding and translating business requirements into practical implementations. Her background spans customer-facing roles and product coordination, giving her a rare blend of technical understanding and commercial strategy. Known as a storyteller and “Customer Experience Guy,” she focuses on building long-term relationships that drive adoption and measurable business outcomes. Based in Chennai, she leverages past experience in revenue cycle management and web product coordination to anticipate client needs beyond standard support. Colleagues describe her as an overthinker in the best sense: detail-oriented, proactive, and persuasive when aligning product capabilities with customer goals.
13 years of coding experience
Bachelor of Engineering - BE, Computer Science, Bachelor of Engineering - BE, Computer Science at Rajalakshmi Institute of Technology
Stackoverflow
23reputation
597reached
0answers
3questions
Github Skills (43)
tailwindcss8
zod8
postgresql8
plausible-analytics7
typescript7
prisma7
nextjs7
turborepo7
nokogiri6
infrastructure6
jekyll6
pointer6
casting6
open-source6
git-branch6
Programming languages (4)
Github contributions (5)
glnarayanan/Pairs-Problem
Jun 2013 - Aug 2015
Contributions:3 commits, 1 push in 2 years 2 months
glnarayanan/gln.me
May 2016 - Dec 2019
Resume & Personal Website of Lakshmi Narayanan G
Contributions:37 pushes, 10 branches in 3 years 8 months
personal-resumereactjsjavascriptreact
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.