Summary
Laura Alvarado is a bilingual Content Developer and Program Manager based in San José, Costa Rica, with three years of focused experience at Microsoft and a decade-plus background in learning and development, instructional design, and language education. She designs and delivers technical and non-technical learning for global audiences across synchronous, asynchronous, and blended modalities, and has led geographically distributed teams of up to nine instructional designers and six language instructors. Her work blends educational technology (Moodle and LMS administration), curriculum design, and hands-on delivery—skills reinforced by an MA in Digital Technologies, Communication and Education from The University of Manchester. Comfortable managing budgets, governance models, and stakeholder communication, she has repeatedly improved operational processes and teacher performance through coaching and clear metrics. Fluent in English and Spanish, she brings practical translation and interpretation experience that strengthens cross-cultural collaboration and content localization. Colleagues describe her as a learning-first leader who fosters inclusive, high-performing teams by leading from example and prioritizing knowledge sharing.
3 years of coding experience
13 years of employment as a software developer
MA Digital Technologies, Communication and Education (TESOL), Educational/Instructional Technology, Distinction, MA Digital Technologies, Communication and Education (TESOL), Educational/Instructional Technology, Distinction at The University of Manchester
Master's in Teaching English as a Foreign Language, Teaching English as a Second or Foreign Language/ESL Language Instructor, Master's, Master's in Teaching English as a Foreign Language, Teaching English as a Second or Foreign Language/ESL Language Instructor, Master's at Universidad de Costa Rica
French, Spanish, English