Summary
Laura Chang is a risk management and delivery leader with eight years of experience translating complex technical requirements into operationally resilient solutions across financial services. Currently managing Risk Management at American Express while also holding a project management role at Bank of America, she has a track record of streamlining processes—building kanban systems, automating production tracking to save 30+ weekly man-hours, and launching a team website that halved intake resolution time. Her background in computer science and economics, plus hands-on work building dashboards and Python automation, lets her bridge data, technology and policy to reduce operational risk. Colleagues rely on her for pragmatic project plans across multiple workstreams and for turning ad hoc problems into repeatable processes. Notably, she combines institutional finance experience with early product and research work (including a React-based genetics web app), reflecting curiosity beyond core risk functions.
7 years of coding experience
2 years of employment as a software developer
Bachelor of Arts - BA, Computer Science and Economics, Bachelor of Arts - BA, Computer Science and Economics at Middlebury College
French, Korean