Laura Coursen
Staff Technical Writer at GitHub
Austin, Texas, United States
Summary
🤩
Rockstar🎓
Top SchoolLaura Coursen is a Staff Technical Writer with 10 years of experience translating complex developer workflows into clear, actionable documentation and leading enterprise-focused content at GitHub. She combines hands-on product knowledge—reading Ruby on Rails source, authoring Markdown/Liquid docs, and managing large releases—with a history of empathic technical support that informed UX and product improvements. Based in Austin, she mentors writers, shapes docs strategy for enterprise customers, and previously helped hundreds of thousands of developers via support and community tips. Her background in research and data analysis (SPSS/SAS/Minitab) and project management gives her documentation a rigorously tested, user-research-driven approach. Outside work she identifies as a self-described nerd, wife, and mom, which underscores her practical empathy for diverse user needs.
10 years of coding experience
3 years of employment as a software developer
Bachelor of Arts, Psychology, Human Development and Family Studies, 4.0, Bachelor of Arts, Psychology, Human Development and Family Studies, 4.0 at Auburn University
Dutch, English
Github Skills (26)
github-advanced-security10
github-issues10
github10
semmle-ql10
codeql10
security10
scanning10
mortar10
science9
computer-science9
cpp9
render8
markup6
licensing5
markdown5
Programming languages (7)
Github contributions (5)
octo-org/octo-docs
Jan 2019 - Feb 2022
This repository contains the octo docs.
Contributions:5 PRs, 7 pushes, 4 branches in 3 years
octo
lecoursen/test
Jun 2017 - Feb 2018
Contributions:20 PRs, 31 pushes, 13 branches in 7 months
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.